Solution to Landscaping – The Biggest Problems People Have with Most Landscapers….. and How Berns Landscaping Helps You Overcome Them
“Landscaper over promises and under delivers shows up late or not at all”.
The Berns Solution: Our goal is to continually surprise & delight you with exemplary service & top-notch care!
“Landscaper leaves your yard & sidewalk a mess”.
The Berns Solution: We do what we say we are going to do. We pay attention to the smallest details. We will leave your yard neat and keep you informed every step of the way.
“Landscaper offers little or no guidance or education”.
The Berns Solution: At Berns Landscaping, we want to help you get the most value and enjoyment from your landscape. We do this through personalized education and hands-on-help.
“Landscaper creates an ordinary design that is unattractive, high maintenance and detracts from the architecture and value of your home”.
The Berns Solution: You & your home are unique; your landscaping should be too. To ensure it, Berns Landscaping uses a 7-step process called Landscape Vision. This process helps us identify and understand your specific needs, wants and design ideas so we can create a landscape that compliments your home’s architecture, increases your home’s value and is unique to you and your neighborhood.
“Landscaper provides ‘estimate’ for services and then the final bills do not match the original estimate”.
The Berns Solution: We provide you with a detailed proposal outlining all materials being used. A low estimate is just a way to win your business.
“Landscaper does not communicate”.
The Berns Solution: You will have an open line of communication with your account manager and our crews are available to speak to you.
“Landscaper does not offer a satisfaction guarantee”.
The Berns Solution: You will experience a rare level of confidence and trust through our commitments to you.
“Landscaper never tells you when they are going to show up to do the work. Or, you can’t tell they were there”.
The Berns Solution: Our teams leave a service report with each service letting you know what services were performed.